Telephone Debt Collection Communication Skill Workshop
Learning Introduction
This course aims to create communication skill between customer and Debt Collector because most of the problem comes from wrong communication, so this course would bring participants to analyze themselves and provide them a new skill which can use in real working situation.
Main benefits
- The participants would have this opportunity to reflect their current situation
- Deeper understanding on what to do and what not to do in debt settlement act
- Able to have better communication technique to deal with customer
- Receiving tips and techniques on managing stress